Beyond safety and efficiency in acute care: The experience of an embodied staff-environment interaction

 

Principal Investigators
Dr. Tobias Grundgeiger, Lehrstuhl für Psychologische Ergonomie, Julius-Maximilians-Universität Würzburg (Homepage)

Dr.-Ing. Florian Niebling, Lehrstuhl für Mensch-Computer Interaktion, Julius-Maximilians-Universität Würzburg (Homepage)

Technical developments, evaluations, and research in safety-critical domains focused on safe and efficient interaction with technology. Our preliminary work indicated that interaction concepts, which are based on modern theories of HCI, such as embodied cognition, are more suitable to explain human-technology interaction in such domains. Furthermore, despite constituting a ubiquitous environment, the medical devices are not interconnected, or only for documentation purposes, but not for a human-centred pervasive interaction between staff and technology. With a specific focus on user experience, we aim to design and evaluate a pervasive interaction in acute care to contribute to understanding and balancing efficiency and meaningfulness in a pervasive staff-environment interaction while maintaining safety.
 
Main research Question

We aim to understand the experience of acute care staff when interacting with technology.

  1. Is UX a relevant concept?
  2. What constitutes UX in acute care?
  3. How can we measure and design for UX in acute care and other safety-critical domains?
Sub-Research questions

We aim to design and test pervasive interaction technology for the acute care context.

  1. How can we integrate pervasive interaction concepts?
  2. How can we improve and foster experience and clinical benefits?

 Publications

User experience in safety–critical domains: a survey on motivational orientations and psychological need satisfaction in acute care.

 

A. Hohm, O. Happel, J. Hurtienne, and T. Grundgeiger

Springer: Cognition, Technology and Work 2022

 

Design and Evaluation of a Head-Worn Display Application for Multi-Patient Monitoring

J. Kuge, T. Grundgeiger, P.D. Schlosser, P.M. Sanderson, and O. Happel

DIS 2021

 

Push the Red Button: Comparing Notification Placement with Augmented and Non-Augmented Tasks in AR.

L. Plabst, S. Oberdörfer, F. Ortega, and F. Niebling

SUI 2022

Screenshot 2023-09-19 at 13.28.53

Supervising Multiple Operating Rooms Using a Head-Worn display: A Longitudinal Evaluation of the Experience of Supervising Anesthesiologists and Their Co-Workers

T. Grundgeiger, A. Münz, P.D. Schlosser, and O. Happel

CHI 2023

It’s okay, honey… shhh…” The Media Equation and Computers Are Social Actors Hypothesis

A. Hohm, O. Happel, J. Hurtienne, and T. Grundgeiger

MuC 2021

Screenshot 2023-09-19 at 13.21.49

“When the beeping stops, you completely freak out” – How acute care teams experience and use technology.

 

A. Hohm, O. Happel, J. Hurtienne, and T. Grundgeiger

CSCW 2023

 

Visualisation methods for patient monitoring in anaesthetic procedures using augmented reality

Plabst, L., Oberdörfer, S., Happel, O. and Niebling, F.

VRST 2021

  1. Hohm, A., Happel, O., Hurtienne, J., & Grundgeiger, T. (2022). User experience in safety–critical domains: a survey on motivational orientations and psychological need satisfaction in acute care. Cognition, Technology & Work (24), 247–260. https://doi.org/10.1007/s10111-022-00697-0
  2. Hohm, A., Happel, O., Hurtienne, J., & Grundgeiger, T. (2021). “It’s okay, honey… shhh…”-The Media Equation and Computers-Are-Social-Actors-Hypothesis in Acute Care: “Ist ja gut, Schätzelein… shhh…”-Die Media Equation und Computers-Are-Social-Actors-Hypothese in der Akutmedizin. Mensch und Computer (pp. 265-269). http://dx.doi.org/10.1145/3473856.3474227
  3. Hohm, A., Happel, O., Hurtienne, J., & Grundgeiger, T. (2023). “When the beeping stops, you completely freak out” – How acute care teams experience and use technology. ACM Conference on Computer-Supported Cooperative Work And Social Computing (CSCW). https://doi.org/10.1145/3579590
  4. Kuge, J., Grundgeiger, T., Schlosser, P. D., Sanderson, P. M., & Happel, O. (2021). Design and Evaluation of a Head-Worn Display Application for Multi-Patient Monitoring. ACM Conference on Designing Interactive Systems (DIS). [Honorable Mention; UPA 2021 UX Challange 1st place] http://dx.doi.org/10.1145/3461778.3462011
  5. Grundgeiger, T., Münz, A., Schlosser, P. D., & Happel, O. (2023). Supervising Multiple Operating Rooms Using a Head-Worn display: A Longitudinal Evaluation of the Experience of Supervising Anesthesiologists and Their Co-Workers. ACM Conference Extended Abstracts on Human Factors in Computing Systems (CHI). http://dx.doi.org/10.1145/3544548.3581180
  6. Plabst, L., Oberdörfer, S., Happel, O. & Niebling, F. (2021). Visualisation methods for patient monitoring in anaesthetic procedures using augmented reality. ACM Symposium on Virtual Reality Software and Technology (VRST ’21).http://dx.doi.org/10.1145/3489849.3489908
  7. Plabst, L,. Oberdörfer S., Ortega F., & Niebling F. (2022). Push the Red Button: Comparing Notification Placement with Augmented and Non-Augmented Tasks in AR. ACM Symposium on Spatial User Interaction (SUI ’22) http://dx.doi.org/10.1145/3565970.3567701